Voice AI & Conversational Agent Terms

Our "Archie" AI Voice and Chat Technology

Our website uses AI-powered voice and chat technology, provided by ElevenLabs and related AI systems, to offer interactive voice responses and automated assistance.

By using our AI voice or chat features, you acknowledge and agree that:

Responses are generated by artificial intelligence, not by a human in real time.

AI responses are intended for general information only and shouldn't be treated as professional, legal, medical, financial, mental health or therapeutic support, or technical advice.

While we aim for helpful and accurate answers, AI-generated responses may occasionally be incomplete, inaccurate, or out of date.

No Professional Advice

Our AI voice and chat tools don't replace professional services. Where appropriate, please seek advice from a qualified professional instead, including in areas such as: legal, financial, medical or healthcare, mental health or therapeutic support, technical, IT, cybersecurity, or regulatory compliance.

Any decisions you make based on AI-generated responses are made at your own discretion and risk.

Data & Privacy

Voice interactions and chat inputs may be processed by third-party AI providers, including ElevenLabs, to deliver the service. We can't guarantee that conversations are private or confidential, so please avoid sharing sensitive personal data, payment details, medical information, or confidential business information through our AI voice or chat tools.

Use of this service is also subject to our Privacy Policy and any relevant terms set by our AI technology partners.

Service Availability

We may modify, suspend, or discontinue our AI voice or chat functionality at any time, without notice, and can't guarantee uninterrupted or error-free operation.

Limitation of Liability

To the fullest extent permitted by law, we accept no liability for any loss, damage, or harm arising from reliance on AI-generated voice or chat responses, including in relation to business decisions, financial outcomes, technical implementations, health or wellbeing decisions, or misinterpretation of information provided by the AI.

Human Support

If you'd like human assistance, clarification, or personalised advice, please get in touch using the contact details on this website.