FAQ
#faqs
Frequently Asked Questions
Have Question? We are here to help
What exactly is Connection Worx?
Connection Worx is a consultancy dedicated to improving how people and businesses connect and operate.
We blend business connectivity, team communication, behavioural insight, wellbeing, and sound-based experiences + AV services to strengthen performance and resilience across organisations.
How can you help my business?
We support organisations in these interconnected areas:
- Connectivity & Telecoms.
- Teams & Communication.
- Wellbeing & Wellness
- Sound & AV
- Much more…
If it helps you or your business run smoother, communicate better or feel stronger, we can help.
Do you offer business connectivity like wide area network, fibre broadband, leased lines and voice solutions?
Yes. With 15+ years in the BT Business Partner channel, we support organisations with services such as BTnet Dedicated internet, cloud voice, DDoS protection, mobile data, multi-site solutions and resilience design.
We simplify it all and guide you toward the right solution.
What makes you different from other telecoms consultants
We look at connection from every angle - not just internet speeds.
Most providers focus on bandwidth alone. We look at behaviour, workflow and cognitive load alongside your tech stack.
Balancing internet bandwidth + human bandwidth ensures your people, processes and technology all pull in the same direction.
What is E-Colours and how can it help my team?
E-Colours is a personality-diversity framework that improves communication, helps teams collaborate better, reduces conflict and strengthens leadership.
It’s simple, practical and transformative.
Do you offer training or workshops?”
Yes - from cyber awareness and communication workshops to wellness sessions, sound-based experiences, and leadership development.
Sessions are available online, in person, for individuals or groups.
Can you help if our team is stressed or low on morale?
Absolutely. We provide resilience tools, emotional regulation frameworks, communication support and wellness practices - including sound - that help people reset, reconnect and re-energise.
We’re not sure what we need. Can you advise?
Of course. Share your challenges - technical, cultural or personal - and we’ll guide you to the simplest and most impactful next step.
No pressure. No jargon.
Do you work with micro-businesses as well as larger organisations?
Yes - we support sole traders, micro-businesses, SMEs and large organisations.
If you’re trying to improve connection, stability or wellbeing, we’re here to help
How do we get started?
Tell us what you’re exploring - tech, teams, wellbeing or sound - and we’ll guide you straight to the right path.
A quick discovery call is often the easiest way to find your quickest wins.
Can you review our current connectivity or telecoms setup?
Yes - we offer an independent connectivity review, meaning we work for YOU. We have 15+ years telecoms experience including the BT Partner ecosystem. and we can help you evaluate:
- Current services
- Value for money
- Resilience
- Tech refresh opportunities
- BT services including BTnet, Cloud Voice, DDoS + security options
- And much more…
We ensure you’re getting the right service at the right price.
Do you offer wellness or resilience support
Yes - wellbeing and emotional resilience are central to what we do.
We support individuals, founders and teams through:
- 1:1 sessions.
- Group workshops.
- Sound-based wellness events.
- Mindset + emotional tools.
Delivered in person or online.
Can you help with mindset challenges or limiting beliefs?
Definitely. We help people uncover and reframe limiting beliefs that block confidence, progress or clarity.
Through coaching and behavioural insight, we support individuals and teams in building new, more empowering patterns.
Do you offer Belief Coding® or E-Colours sessions for individuals or teams?”
Yes - we work with trusted practitioners and facilitators who offer both 1:1 and group sessions, online or in person.
Whether you're seeking personal shifts or team-wide transformation, we’ll match you with the right facilitator.
Do you provide Cyber Security Awareness Training?
Yes - we offer flexible cyber awareness training for sole traders, micro-businesses, SMEs up to 249 users, and larger teams too.
This includes:
- Online modules
- Micro-learning
- Real-life threat scenarios
- Optional phishing simulations
Best-practice frameworks
Do you offer Audio Visual or sound solutions?
Yes - sound and AV are a big part of who we are.
We provide Audio Visual consultation, design and installation, backed by 30+ years of experience across gyms, studios, bars, restaurants, venues, wellness spaces and corporate environments.
We support with:
- Sound system design, tuning & installation
- Lighting and ambience design
- Display screens, projection & digital signage
- DJ booth setups
- Audio production, acoustics & room treatment
- Event AV planning & onsite support
- Technology refreshes & upgrades
We take a consultative approach to understand your space, goals and budget - then create solutions that deliver impact, atmosphere and reliability. If you’d like an AV review or quotation, just let us know.
Interested in working with us?
Would you like to work with us on something meaningful? Whether you need support personally, for your business, or you see space for partnership or referral opportunities, we’re here to help guide the next step.