Privacy & Data Policy

Connection Worx Group Ltd

A Quick Word First

At Connection Worx, we keep things simple. We only collect what we genuinely need, we never sell your data, and we treat your information with the same care we’d expect ourselves.

Whether you’re enquiring about connectivity, tech support, or just asking a question… your data stays safe, secure, and respected.

What We Collect (and Why)

We may collect:

• Your name and contact details (so we can respond to you)
  
  
• Business information (to understand how we can help)
  
  
• Technical details (only where relevant - e.g. connectivity reviews)
  
  
• Website usage data (to improve how our site works)
  
  

Why?

Simply to:

• Respond to your enquiry
  
  
• Provide services you’ve requested
  
  
• Improve our website and support
  
  

Nothing more.

How We Use Your Information

We use your data to:

• Reply to messages or enquiries
  
  
• Provide quotes, advice, or services
  
  
• Send relevant information (only if appropriate)
  
  
• Improve our services and user experience
  
  

We do not send spam.

We do not sell or pass your data to third parties for marketing.

Keeping Your Data Safe

We take security seriously.

Your data is:

• Stored securely
  
  
• Only accessed when necessary
  
  
• Protected using trusted systems and providers
  
  

Where we work with partners (e.g. telecoms providers), we only share what’s required - and only with your knowledge.

Cookies (Keeping It Simple)

Like most websites, we use cookies to:

• Understand how people use our site
  
  
• Improve performance and usability
  
  

You can control or disable cookies through your browser at any time.

Your Rights

You’re always in control of your data.

You can:

• Request access to what we hold
  
  
• Ask us to correct or delete your data
  
  
• Withdraw consent at any time
  
  

Just reach out - no forms, no hassle.

Third Parties (When Needed)

Sometimes, we may work with trusted partners (e.g. connectivity providers, booking tools, or platforms like Zoom or Calendly).

We only share data when:

• It’s necessary to deliver a service
  
  
• You’ve requested or agreed to it
  
  

And only the minimum required.

Contact Us

If you’ve got any questions about your data, just ask.

hello@connection-worx.com

03333 444 808

Or simply reply to any message you’ve had from us.

Updates to This Policy

We may update this page from time to time to reflect changes in how we work or legal requirements.

Got a question before reaching out?

If you’re unsure what you need, that’s completely fine. Start with a quick enquiry we’ll point you in the right direction, no pressure.