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Connection Worx Auth Supplier of BT

BT Business Services

Expert guidance across connectivity, voice, cloud and security

Why choose BT via Connection Worx? With over 18 years experience in the BT Business Indirect channel, our team help organisations design, review and optimise their communications and connectivity services.

We take a consultative, account-led approach, understanding how your business operates today, where risk sits, and how technology can support growth, resilience and productivity.

Whether you’re reviewing an existing BT estate or planning something new, we can support you across the BT portfolio.

We get commission for BT services supplied via Connection Worx and provide an extra layer of contact and support to our customers.

The BT services are contracted, installed, billed and supported by BT.  

 

Connecting Customers With BT Business 

At Connection Worx, we combine BT expertise with a wider understanding of business, culture and communication. That means clear advice, honest conversations, and solutions that fit how you actually work.

  • BT Business Services
  • Connectivity & Data Services
  • Voice & Unified Comms
  • Cloud Networking & Infrastructure
  • Cyber Security & Risk Protection
  • Account Review & Ongoing Support

BT Business Services

 

Connectivity & Data Services

Reliable, high-performance connectivity is the backbone of modern business. We help organisations select the right BT connectivity solutions based on usage, criticality and future plans.

Services we support include:

  • BTnet Dedicated Leased Lines
    Symmetric, uncontended internet access with strong SLAs for mission-critical operations.

  • BT Fibre Broadband (FTTP / FTTC / SOGEA)
    Cost-effective business broadband for offices, remote teams and secondary sites.

  • Wide Area Networks (WAN)
    Secure connectivity between multiple sites, cloud platforms and data centres plus SD-WAN and Intelligent Site solutions.

  • Backup & Resilience Connectivity
    Secondary fibre circuits with diverse routing on BTnet and WAN, plus selected 4G/5G options on some broadband and SD-WAN offerings.

     

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Voice & Unified Comms

We help businesses move away from legacy telephony and towards flexible, cloud-based voice solutions that support modern working.

BT voice services we support include:

  • BT Cloud Voice
    A fully hosted VoIP platform for office, hybrid and remote teams.

  • Call Plans & SIP Services
    Scalable call packages designed around your calling patterns.

  • Number Porting & PSTN Migration
    Support with the UK PSTN switch-off and legacy system transitions.

  • Call Management & Collaboration Tools
    Features that improve availability, customer experience and team productivity.

 

 

A Trusted Partner Led, Human Approach

 

Technology should support people, not overwhelm them.

At Connection Worx, we combine BT expertise with a wider understanding of business, culture and communication. That means clear advice, honest conversations, and solutions that fit how you actually work.

Want to review your BT services?

If you’d like an initial conversation whether it’s a quick sense check or a full account review. get in touch and we’ll explore how we can support you.

 


 

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Cyber Security & Risk Protection

Cyber security is no longer optional. We help organisations understand risk and apply practical, layered protection using BT security services.

BT security services we support include:

  • Security Awareness Training
    Helping staff recognise phishing, social engineering and common threats.

  • DDoS Protection
    Network level protection to mitigate denial-of-service attacks.

  • Firewalls & Network Security
    Protecting perimeters, data and internal systems.

  • Threat Monitoring & Risk Reviews
    Identifying vulnerabilities and improving cyber resilience over time.

 

 

Account Reviews & Ongoing Support

 

We don’t just sell services, we help you review, refine and future proof them.

Our approach includes:

  • BT account and estate reviews

  • Like-for-like comparisons and cost analysis

  • Identifying gaps in resilience, security or performance

  • Planning for growth, change or consolidation

  • Acting as a single point of contact across services

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#faqs

Frequently Asked Questions

Have Question? We are here to help

What’s the difference between BT Business Broadband, Fibre, and BTnet?

BT Business Broadband and Fibre are shared services suitable for everyday business use. FTTP (full fibre) offers the best performance of shared services. BTnet is a dedicated, uncontended connection with guaranteed speeds and service levels, designed for business-critical operations where uptime and performance are essential.

How do I know whether my business needs BTnet or standard fibre?

It depends on how critical your connectivity is. If your business relies heavily on cloud systems, VoIP phones, remote workers, EPOS, CCTV, or real-time applications, BTnet can reduce risk and performance issues. Connection Worx helps assess whether shared fibre is sufficient or if a dedicated connection would be a better fit.

What is SOGEA and how does it replace FTTC?

SOGEA is the modern replacement for FTTC. It delivers fibre to the cabinet without needing a traditional phone line. It’s broadband-only and aligned with the UK PSTN switch-off, making it a more future-proof option for many businesses.

What is SoADSL and when is it used?

SoADSL replaces traditional ADSL services and is used in areas where fibre is not yet available. It’s a broadband-only service that doesn’t require a phone line, but speeds are more limited compared to fibre options.

How does the PSTN switch-off affect my broadband and phone systems?

The PSTN switch-off means traditional analogue phone lines will no longer work. Many broadband and voice services now move to broadband-only connections and cloud-based phone systems. Connection Worx helps identify any services that could be affected so nothing critical is missed.

What is a Wide Area Network (WAN) and why would I need one?

A WAN connects multiple sites securely, allowing them to operate as one network. This is ideal for multi-site businesses that need reliable access to shared systems, data, and voice services. Connection Worx designs site-to-site and multi-site networks using BT connectivity to improve performance, security, and resilience.

Can you help review our existing BT account and services?

Yes. We offer BT account and estate reviews to help you understand what services you have, identify legacy or unused lines, spot PSTN-dependent services, and highlight upgrade or resilience opportunities. Many businesses discover hidden risks or missed improvements through a short review.

Do you only focus on cost savings?

No. While we may identify cost efficiencies, our primary focus is making sure your connectivity supports how your business actually operates. That includes performance, reliability, resilience, and future-proofing not just lowering monthly bills.

What BT security and endpoint protection options are available?

BT offers a range of security and endpoint protection services designed to protect devices, users, and networks from cyber threats. Connection Worx helps assess what level of protection is appropriate for your business based on risk, compliance needs, and how your team works.

What is included in a Connection Worx connectivity and resilience review?

Our reviews typically look at:

  • Current broadband and connectivity services

  • PSTN-dependent and legacy lines

  • Site eligibility for fibre or dedicated upgrades

  • Resilience and single points of failure

  • Voice and cloud readiness

  • Security and endpoint protection needs

The aim is to give you clarity and practical recommendations, with no obligation.

 

What experience does Connection Worx have delivering BTnet and resilient connectivity?

Our team has worked in the BT partner channel for almost 20 years and has delivered hundreds of BTnet connections for organisations of all sizes supporting sectors including education, local government, manufacturing, creative and media, finance, defence, and more.

 

From single circuits to fully resilient designs with backup, failover, and load balancing, we help businesses design connectivity that balances performance, resilience, and cost.

Does BTnet support mobile (4G/5G) backup and failover?

At this time, BT does not officially offer 4G or 5G mobile backup services as part of the BTnet portfolio.

We may be able to provide this as part of an SDWAN type setup however.

If mobile backup is important for your business continuity, please ask us for more details so we can advise on suitable options.



Do you provide Cloud Voice / Telephone Services?

Yes. We can design, supply, and support Cloud Voice and cloud hosted telephone systems for UK businesses.

We can review your current setup, numbers, call flows, and connectivity, then recommend a solution that’s reliable, scalable, and future-proof especially important with the PSTN switch-off.

Already have a system? We’re may also be able to review and optimise what you’re using to help you get the most from your system.

What is BT?

BT (British Telecommunications) is the UK’s oldest and largest communications company, with a history stretching back over 175 years.

BT underpins much of the UK’s digital infrastructure, providing business connectivity, voice, cloud and security services to organisations of all sizes from small businesses to critical national infrastructure.

The Connection Worx team has worked closely with BT for over 18 years, delivering and supporting solutions such as:

  • Dedicated Internet (BTnet / leased lines)

  • Fibre broadband (FTTP & FTTC)

  • Cloud Voice & telephony platforms

  • Network resilience, backup & failover

  • Cyber security & DDoS protection

What this means for you is simple:

You get world class network connectivity, designed for reliability and scale with the addition of independent advice, clear communication, and ongoing support from us as your trusted partner.