Bars, restaurants, pubs, clubs and live music venues depend on connectivity more than ever.
Payments, EPOS, CCTV, bookings, phones, Wi-Fi, gaming machines and signage all rely on stable digital services. With the UK’s PSTN (analogue phone line) network closing by January 2027, many hospitality businesses still have critical systems quietly running on legacy lines creating risk.
Connection Worx helps venues get ahead of this, from single independents to multi-site groups and national chains.
Connection Worx was founded by Chris Hunter, who has spent decades involved with the nightlife and licensed trade, bars, live music and events alongside 30+ years as a professional DJ.
That experience means we understand what happens when tech fails mid-service:
Card machines stop
EPOS drops
Phones go dead
CCTV and alarms lose connection
Staff end up firefighting instead of serving
In hospitality, downtime isn’t an IT issue it’s lost revenue and damaged customer experience.
The PSTN switch-off can affect:
Card payment terminals
EPOS systems
CCTV & alarms
Door entry systems
Gaming & leisure machines
Back-office broadband
Emergency and backup lines
If any of these still rely on analogue lines, they may stop working.
Different venues need different levels of connectivity:
Independent venues: Full fibre + digital voice + mobile backup
Growing groups: Higher bandwidth, consistency across sites and multi site voice
Large venues & chains: Dedicated leased lines, guaranteed uptime, multiple connections for resilience
Leased lines aren’t about luxury they’re about guaranteed uptime, more throughput staying open when others go offline.
Ask yourself:
Are any card machines or alarms still on phone lines?
Is EPOS running on legacy broadband?
Is there a backup connection if fibre fails?
Is bandwidth sufficient at peak times?
Would a leased line reduce risk for your site?
If you’re unsure, that’s where problems usually hide.
We design connectivity around how hospitality actually operates:
PSTN & analogue audits
VoIP & digital voice
Full fibre & business broadband
Leased lines for critical sites
4G/5G backup for resilience
Multi-site group solutions
Straight-talking, human support
Whether you run a single venue or manage multiple sites, Connection Worx can provide a no-pressure review to show:
What’s still on PSTN
What’s at risk
Whether broadband is enough — or a leased line makes sense
How to future-proof without disrupting service
Get in touch with Connection Worx
Because in hospitality, connectivity is part of the customer experience.